With a focus on managing for quality and results,
the sessions on Organizational Behavior (OB) and Human Resource
Management (HRM) embody three simultaneous and interrelated thrusts:
a human resource development thrust, a fact-based knowledge thrust,
and a results-oriented thrust. The sessions are intended to provide
the students with the latest insights and applicable knowledge regarding
‘best-practices’ for working with and through others
to achieve organizational objectives.
The first semester is devoted to activities that
allow the students to gain a self-awareness of personal strengths
and developmental opportunities regarding important traits, motives,
and competencies related to effective leadership.
The material in the second semester moves to a
consideration of interpersonal and group issues. The students are
exposed to issues in the development and management of work teams,
and how to develop an effective motivational environment through
goal-setting, reward allocation, coaching, delegation and empowerment.
Students are also exposed to the strategic use of HR systems to
attract, develop, and retain skilled employees necessary for organizational
success.
In the third semester, students are exposed to
broader organizational issues including change management and the
impact of organizational culture. During this semester, students
assume the role of a “Champion of Change” for their
own organization as they develop a recommendation for a change initiative
and plans for implementation. Students are also exposed to facilitators
of change found in the effective use of performance evaluation systems,
compensation systems, and conflict management techniques.
The major learning objectives
1. The student will gain a self-awareness of
personal strengths and developmental opportunities regarding important
traits, motives, and competencies related to effective leadership.
2. The student will be able to diagnosis and enhance (reinforce)
the motivational environment of the work unit through effective
goal alignment, reward allocation, coaching, delegation and empowerment.
3. The student will develop a working knowledge of how work teams
can be developed and managed, including the management of interpersonal
and inter-group conflict, to effectively accomplish organizational
objectives.
4. The student will be able to recognize, assess, and interpret
organizational culture elements that may serve to either facilitate
or impede organizational change initiatives.
5. The student will develop a working knowledge of the operational
and strategic use of Human Resource practices, including the use
of Performance Appraisal and Compensation systems to enhance organizational
effectiveness.
Topics
- Leadership profiles
- Transactional leadership and goal setting
- Teams
- Empowerment and culture
- Conflict
- Human resource practice
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